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Privacy Policy for SaraSpeak

Effective Date: September 29, 2025

Last Updated: September 29, 2025

Introduction

Socratic Ventures Ltd, trading as SaraSpeak (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our language learning application and related services (collectively, the “Service”).

By using SaraSpeak, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information You Provide

Account Information:

  • Email address
  • Language learning preferences and goals
  • Personal interests and learning objectives

Learning Content:

  • Voice recordings during conversation practice sessions
  • Text messages and responses in conversations
  • Feedback and ratings you provide
  • Learning progress and performance data

Information Automatically Collected

Usage Data:

  • App usage patterns and session duration
  • Feature interactions and navigation patterns
  • Learning analytics and progress metrics
  • Device performance and crash reports

Technical Data:

  • Network connection status (required for real-time voice conversations)

Audio and Voice Data:

  • Real-time voice recordings during conversation practice
  • Audio transcriptions and speech-to-text processing
  • Voice analysis for pronunciation feedback

How We Use Your Information

We use your personal information for the following purposes:

Core Service Functionality

  • Language Learning: Process voice conversations with AI tutors and provide personalized language instruction
  • Progress Tracking: Monitor your learning progress, vocabulary acquisition, and grammar improvement
  • Content Personalization: Customize lessons, conversations, and learning materials based on your proficiency level
  • Feedback and Assessment: Analyze your performance to provide insights and recommendations

Service Improvement

  • Analytics: Understand usage patterns to improve app functionality and user experience
  • Research: Aggregate anonymized data to enhance our language learning algorithms
  • Bug Fixes: Diagnose and resolve technical issues

Communication

  • Updates: Send important service updates and feature announcements
  • Support: Respond to your inquiries and provide customer support

Legal and Security

  • Compliance: Meet legal obligations and enforce our Terms of Use
  • Security: Protect against fraud, unauthorized access, and security threats

Data Sharing and Third-Party Services

Third-Party Service Providers

We work with trusted third-party services to provide our functionality:

Supabase (Database and Backend)

  • Stores user accounts, learning progress, and conversation data
  • Provides secure authentication and data management
  • Privacy Policy: https://supabase.com/privacy

OpenAI (AI Processing)

  • Powers our AI conversation tutors and language processing
  • Processes voice transcriptions and generates responses
  • Data is processed according to OpenAI’s usage policies
  • Privacy Policy: https://openai.com/privacy

Apple Services

  • App Store: For app distribution and updates
  • StoreKit: For subscription management and in-app purchases
  • CloudKit: For data synchronization across your devices
  • Apple Privacy Policy: https://www.apple.com/privacy

Data Processing Purposes

  • Voice data is processed by OpenAI for conversation generation and language analysis
  • Learning progress is stored in Supabase for personalization and analytics
  • Payment information is processed by Apple for subscription management

No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Device Permissions

Our app requests the following permissions:

Microphone Access (Required)

  • Essential for voice conversation practice with AI tutors
  • Audio is processed in real-time and used for language learning feedback
  • You can manage this permission in your device settings

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Authentication: Secure JWT token-based authentication system
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: Security measures are regularly reviewed and updated

Data Retention

We retain your personal information for as long as necessary to provide our services:

  • Account Data: Retained while your account is active
  • Learning Progress: Kept to maintain your learning history and progress
  • Voice Recordings: Processed in real-time; temporary recordings may be retained for quality improvement
  • Analytics Data: Aggregated and anonymized data may be retained for service improvement

You can request deletion of your data at any time by contacting us or using the account deletion feature in the app.

Your Rights and Choices

Access and Control

  • Account Settings: Update your profile information and learning preferences
  • Data Access: Contact us to request information about your personal data
  • Account Deletion: Delete your account and associated data through the app settings

Communication Preferences

  • Notifications: Control notification settings in the app
  • Marketing: Opt out of promotional communications (service updates may still be sent)

Regional Rights

For European Union Users (GDPR):

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erase your data (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to lodge a complaint with supervisory authorities

For California Users (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

Children’s Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in the app
  • Sending an email notification (if you have provided an email address)
  • Displaying a prominent notice in the app

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Socratic Ventures Ltd
Trading as SaraSpeak
1a Hilltop Drive, Marple, Stockport, SK6 6JZ
Email: adit.kulkarni97@gmail.com

For privacy-related inquiries, please include “Privacy Policy” in your subject line.

This Privacy Policy is designed to be transparent about our data practices. We encourage you to read it carefully and contact us with any questions.